Simplynaturalcollection Reviews

Simply Natural offers a 100% satisfaction guarantee. Customers who are unhappy with their products can return them in their original packaging. The return process should be initiated within 30 days of purchase. For returns, customers are advised to contact customer care for assistance. Approved return/refund requests are typically processed within 1-2 business days. Items that are non-returnable include gift cards, items not in their original condition, damaged items, or items with missing parts not due to Simply Natural's error. Returns should be shipped to their address in Washington, MO. As for the shipping policy, confirmed orders are shipped within 1 to 3 business days, excluding weekends and holidays. Simply Natural is not responsible for lost, held, or damaged packages, or for late or miss-delivery errors via carrier, or incorrect shipping info. Shipping issues must be handled by USPS. Simply Natural is responsible for the purchase until it reaches the Post Office. For lost, damaged, or stolen packages confirmed to be delivered to the provided address, the customer is responsible for filing the claim with USPS.